RETURNS AND REFUNDS
I will happily accept returns for change of mind within 14 days of you receiving your parcel. Items need to be in their original and undamaged state.
Exchanges or refunds are available for change of mind but please keep in mind that you will be responsible for all shipping costs.
If you are returning an item which you believe is faulty, was damaged during transit or wasn't what you ordered I will be responsible for shipping costs.
Please contact me at ashleabechaz@gmail. com for all return and refund enquires and I will sort it out for you asap. To help speed up the process please provide as many details as possible and in the case of faults/damage/incorrect orders please include photos.
SHIPPING INFORMATION
Shipping times listed are approximate and are subject to change without notice.
Domestic (within Australia)
3-7 days Standard shipping
1-3 days Express shipping
International
15-30 days Standard shipping
5-10 days Express shipping
Processing Times
I'll be packing and shipping orders on Thursdays and Fridays. If you need your order earlier please contact me and I'm sure we can arrange something!
Tracking
Most orders automatically include tracking except for small items such as stickers, zines and lapel pins. However during checkout you will have the option to upgrade your shipping to include tracking if you wish (recommended).
I cannot be held responsible for the loss of untracked orders.
TAXES (for International customers)
For customers located outside of Australia, I will not be collecting or remitting any taxes. Additional taxes, fees or charges are the customer's responsibility.
So please be aware you may be charged at your end by your local customs authority when claiming your parcel.
COMMISSIONS
I take commissions on a case by case basis. Please feel free to contact me on social media or at ashleabechaz@gmail.com with a detailed outline of what you're after.
TATTOOS
If you are thinking of getting my work tattooed please ask me first (I almost always say yes) and consider purchasing something from my shop to throw some dollarydoos my way!
WHOLESALE
If you think I'd be a good fit and would like to stock my work in your shop please contact me at ashleabechaz@gmail. com for more info.
STOCKISTS
If you prefer to shop in person you can usually find my work at these brick and mortar stores.
Incube8tr Melbourne Central (Ground floor, Melbourne Central Shopping Centre, Melbourne, VIC 3000)
Outre Gallery CBD (249 Elizabeth Street, Melbourne, VIC 3000)
Outre Gallery Smith St (319 Smith Street, Fitzroy, VIC 3065)
Beinart Gallery (307 Victoria Street, Brunswick, VIC 3056)
Stashworld (707 Ann St, Fortitude Valley, QLD, 4006)
Arch Enemy Arts Gallery (109 Arch St, Philadelphia, PA 19106, USA)
Gallery Nucleus (210 E Main St, Alhambra, CA 91801, USA)
Strange Ways (151 Orange St, New Haven, CT 06510, USA)
CONTACT
You can contact me via email at ashleabechaz@gmail.com or on social media.
Mon-Fri, 9am-5pm